Frequently Asked Questions
At HautPeel, we offer a diverse range of body, skin, and hair care products from renowned global brands, focusing on providing the best prices and services for our customers. We ensure a reliable and comfortable experience that enhances your beauty.
HautPeel is committed to protecting our customers' privacy. We only collect the necessary information to provide the best possible service. We will not sell or rent your personal information to third parties. Your data is used solely to enhance your experience with our products and services, and your information will remain safe and confidential.
Our customer service team will be happy to assist you by sending an email regarding the order or by calling the number: 0532526658.
Please note that the returned product must be in its original condition and packaging, unused, unopened, and without any alterations to the product packaging. We are here to help ensure your satisfaction with your shopping experience!
If you receive a damaged product purchased from HautPeel, you will be compensated by shipping a new product or adding credit to your wallet equivalent to the value of the product. The product value cannot be refunded to the bank account.
You can return a damaged product within 7 days of the purchase.
At HautPeel, we work hard to satisfy you, and the return process may take up to 10 business days.
We apologize! Temporary credit cannot be refunded or transferred to your bank account.